Help center and guides
Learn how to scan a receipt, review extracted fields, organize receipts into a report you choose, and export PDF or Excel files.
Open guidesHow can we help?
Find setup guidance and troubleshooting steps, or contact the ScanCove support team. Receipt recognition produces candidate details; review and correct them before using an export.
Frequently asked questions
See answers about supported formats, iCloud sync preferences, purchase restoration, subscriptions, and export behavior.
Read the FAQContact support
Email the support team with the app version, device model, iOS version, and the steps that led to the issue. Do not include private receipt images unless support specifically asks for a redacted example.
[email protected]Privacy and iCloud boundary
- Receipt recognition happens on your device.
- If you enable iCloud sync, receipt data may be transferred to and stored in your private Apple iCloud account.
- Receipt images are not sent to a server operated by ScanCove.
- No ScanCove account is required.
Trial eligibility, prices, and purchase terms are shown by the App Store at the time of purchase. iCloud sync availability is managed by iOS; enabling the preference does not prove that a sync completed.